This will verify the connections parameters to between Sitecore and Digizuite.
The following table shows the different action that are been verifiederror messages.
| #Description | Error or information message | ActionDescription | Resolution | |
|---|---|---|---|---|
| 1 | Verify configurations setting, has they been entered or not. | Settings has not been set, did you forget to patch the settings? | Verify configuration settings, have they been entered correctly? | DFS 9.2.0 - 3 Setting up Sitecore, section 3.2 |
| 2 | Make a request to Digizuite and test the connection. Handshake. |
| Make a request to Digizuite and test the connection. Handshake. | Check that the Digizuite, is running? Did you enter the correct url to Digizuite? |
| 3 | Validate the synchronization user | Could not login with the synchronization user, server responded: Access denied. Please check the setting DFS.AssetSiloSettings.Default.Username and DFS.AssetSiloSettings.Default.Password, perhaps there's a typo or the user does not exists? | Validate the synchronization user | Verify the username and password entered. Did you enter a wrong username or password? Does the user exists exist in Digizuite? |
| 4Validate the ConfigVersionId | The ConfigVersionId is not correct. It does not belong to the DAM for Sitecore product. Please validate that you have entered the correct one or contact Digizuite. | Validate the ConfigVersionId | Verify that the entered config version id belongs to the product "Dam for Sitecore" in Digizuite. | |
| 5Validate the status page of Digizuite | The status page of the DAM server (URL TO DIGIZUITE) , did not respond with a successcontains errors. Please reach out to your contact person at Digizuite. | This is an information message. Validate the status page of Digizuite | The Digizuite status page in Digizuite responded with an error, please contact Digizuite. The status information covers the whole DAM solution, not only the DFS part, and typically is relevant for Sitecore only in relation with troubleshooting of something not working in Sitecore. Example error monitored: any failed jobs (not only from DFS). |