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| # | Error message | Description | Resolution |
|---|---|---|---|
| 1 | Settings has not been set, did you forget to patch the settings? | Verify configurations settingconfiguration settings, has have they been entered or notcorrectly? | DFS 9.2.0 - 3 Setting up Sitecore, section 3.2 |
| 2 |
| Make a request to Digizuite and test the connection. Handshake. | Check that the Digizuite, is running? Did you enter the correct url to Digizuite? |
| 3 | Could not login with the synchronization user, server responded: Access denied. Please check the setting DFS.AssetSiloSettings.Default.Username and DFS.AssetSiloSettings.Default.Password, perhaps there's a typo or the user does not exists? | Validate the synchronization user | Verify the username and password entered. Did you enter a wrong username or password? Does the user exists exist in Digizuite? |
| 4 | The ConfigVersionId is not correct. It does not belong to the DAM for Sitecore product. Please validate that you have entered the correct one or contact Digizuite. | Validate the ConfigVersionId | Verify that the entered config version id belongs to the product "Dam for Sitecore" in Digizuite. |
| 5 | The status page of the server (URL TO DIGIZUITE), did not respond with a success. Please reach out to your contact person at Digizuite. | Validate the status page of Digizuite | The status page in Digizuite responded with an error, please contact Digizuite. |
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