CCC5.8 Things to be aware of
Installation
The Adobe Creative Cloud connector is now installed as part of the Media Manager installation.
When the Media Manager is installed, the Adobe Creative Cloud connector can be accessed by entering the Media Manager URL (PROTOCOL://MM-SITE/).
Adobe Exchange
You can now install the Adobe Creative Cloud connector from Adobe Exchange.
The new plugin is called āDigizuiteā¢ Connector for Adobe Creative Cloudā and supports version 5.8.0 and above
To install the Adobe Creative Cloud connector with version 5.6.0, you will need a Media Manager 5.6.0 and you will have to manually install the zxp file and NOT use the Adobe Exchange.
The old plugin āDigizuiteā¢ Connectorā will only support up to version 5.5.5
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MacOS using M1 Chip
If you are using a MacOS with an M1 chip instead of an Intel, then you will notice changes in the Adobe products where a few things are missing, e.g., in the latest version of Photoshop, there is no āExtensionsā section under the Windows Menu from where you can access your plugins and panels. This is now replaced by a drop-down menu labeled āplugins.ā
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This new update creates the issue where you cannot access the Digizuite Creative Cloud Connector plug-in out of the box.
To fix the issue, please follow the described steps below:
Open the applications folder in your M1 Mac
Open the specific application folder e.g., Photoshop
Right-click the application and select āGet infoā
Then click on the option that reads āOpen using Rosetta.ā
Broken Cache
After the upgrade from 5.7 to 5.8, you can experience the following UI seen below.
If you encounter this error, then the way to resolve this is to delete your cache folder.
The default cache location can be found under Documents ā digizuite_files.
If you have changed your cache location, then you can locate the location from the digizuite_preferences.json located at Documents ā digizuite_files ā digizuite_preferences.json
Broken functionality after migration/upgrade
After a migration/upgrade to a newer version of the CCC application installed as part of the Media Manager, CCC functionality can malfunction. For example, the insert button is missing, and even after you save the active document, you are still told to save the active document before you can upload or access the Link Manager.
This happens because Adobe caches the CCC plugin code, which refers partly to the new UI, while the application cannot communicate with the underlying CEP engine used to interact with Adobe APIs.
To fix this error, first close the Adobe product.
Then locate the ācep_cacheā folder on your computer:
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On MacOS, it can be placed in two locations depending on the version:
Then, simply delete all the folders related to the Adobe application if the issue occurs.
This will run the CCC plugin in a clean state