DC 4.8.0 - 1 Requirements for Installing the DAM Center

Owned by Mathias Mattson (MHM)
Last updated: Dec 14, 2017 by Troels Holm (Unlicensed)
4 min read

Before you can install the Digizuite™ DAM Center (DC), some things have to be in order. The following menu points describe the steps you have to make, to ensure yourself that your installation becomes the best one possible.

1.0 Miscellaneous

The Digizuite™ DAM Center installer requires that there are no other DAM Centers installed on the server already.

1.1 Web server

  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Access to the server with administrative rights
  • Minimum 500 MB hard disk space

  • ASP.NET 4.6.2 framework or higher.

    Note

    To get it do the following steps:

    1. Access https://www.microsoft.com/en-us/download/details.aspx?id=53344

    Optional: Change to your desired language by expanding "English" 

    2. Press Download and install.

    3. After the installation is done, a server restart is required.

  • Run windows update on the machine to ensure everything is up to date.

1.2 Database server

  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Minimum 4 GB RAM
  • Minimum 16 GB hard disk space
  • Access to the SQL server with administrative rights (usually sa user)
  • A Microsoft SQL Server 2014 or a Microsoft SQL Server 2016 (Both must not be the Express Edition)
  • The database server must live up to the following requirements:

    • Collation 

      Note

      Initially the database must be "SQL_Danish_Pref_CP1_CI_AS".
      However after installation you may change to most case insensitive collations and we recommend "      SQL_Latin1_General_CP1_CI_AS”.

    • Default + SQL Full-text Filter Daemon Launcher

    • Note

      Can be checked in the program named SQL Server (2016) Configuration Manager. 

      Select SQL Server Services, and look for SQL Full-text Filter Daemon Launcher (MSSQLSERVER)

      If you can see it in the list, you fulfill this requirement. (like in the image below)

    • TCP/IP must be enabled 

      Note

      Can also be checked in the program named SQL Server (2016) Configuration Manager.

      Select SQL Native Client 11.0 Configuration → Client Protocols.

      If it says TCP/IP is enabled, you fulfill the requirement.

    • Server authentication must be SQL Server and Windows Authentication mode

      Note

      Can be checked in the program named Microsoft SQL Server Management Studio.

      Right click on the server's name in the left side menu.

      Select Properties → Security.

      Choose the radio button SQL Server and Windows Authentication mode.

1.3 Storage

  • Typically you place this on the web server, if you do not have a dedicated storage area already.
  • It's imperative that you share this folder as defined in step 1.6.
  • Best practice is to place the folder directly on the drive (e.g. C:, D: and so on) and name it "Storage"


  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Shared UNC / CIFS storage area (Without this, the batch server will not be able to access the backend files)
  • Minimum 16 GB hard disk space
  • Minimum 7 GB RAM memory

1.4 Batch server

  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Access to the server with administrative rights
  • Minimum 16 GB hard disk space
  • ASP.NET 4.6.2 framework

1.5 Client

We will make an effort to ensure compatibility with modern browser behavior, but can only guarantee full support for the following browsers and versions:

  • Windows
    • Microsoft Internet Explorer (11.1198.14393.0)
    • Mozilla Firefox (53.0.2)
    • Google Chrome (58.0.3029.110 (64-bit))
  • Mac OS
    • Google Chrome (58.0.3029.110 (64-bit))

1.6 Users

Web/storage server

  • For the Digizuite™ DAM Center to function correctly, you need to create two users: "assetstream" and "digibatch". Both users' passwords must never expire =set password to never expire! The digibatch user must be a member of the Administrators group.
  • It is recommended to create them as domain users, however this is not a necessity. If you do not create a them as domain users, you have to create the users with the same passwords across all servers.
  • Their usernames and passwords must not include characters that break XML syntax (i.e. ",',<,>,&).
  • In step 1.3 you've created a folder that you'll use for storage. This folder you give the digibatch user complete read/write access to, and the assetstream user you only give complete read access to.

Batch server

Use the following guide to give the digibatch user on the batch server, the right to log on as a service: https://technet.microsoft.com/en-us/library/cc794944(v=ws.10).aspx

Use the images below to help you out setting this up.

  • After this you must add the following groups to the digibatch user (for both the web and the batch server):
    • Administrators (Without it the installer may very likely fail)
    • Performance Monitor Users (Without it the installer will not fail, but certain asset conversion jobs will)

    • (Optional) Remote Desktop Users (so you can login with the digibatch user)

      To add the users to groups, do the following steps

      1. Open the program Computer Management

      2. Expand Local Users and Groups and select Groups.

      3. Right click the groups and press Properties

      4. Press Add, and type in the username digibatch

      5. Press Check Names and then OK, and OK again

      6. Repeat for the other group as well.

  • After the installation, you have to go back to this folder, and give the assetstream user write access to the following Storage (from step 1.3) folders:
    • ...\DMM\Upload
    • ...\DMM\FtpUpload

1.7 DNS lookup

  • To perform the Digizuite™ DAM Center installation you need to have defined and created the necessary DNS records:
  • Example: dc.mycompany.com
    • if the customer is managing the DNS themselves - then verify this is done and supplied to you.
    • If Digizuite is supplying the DNS - then follow this guide to create DNS /wiki/spaces/PSBOK/pages/94044164

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