1 Requirements for Installing Digizuite™ DAM Center - DAM v4.7.0/v4.7.1


The Digizuite DAM Center installer requires that there are no other Digizuite products installed on the server before starting the installation process.

1.1 Web server

  • A Windows 2012 R2 Server (4.7.1 additionally supports Windows 2016 Server)
  • Access to the server with administrative rights
  • Minimum 500 MB hard disk space
  • ASP.NET 4.6.2 framework or higher.

    Note

    To get it do the following steps:

    1. Access https://www.microsoft.com/en-us/download/details.aspx?id=53344

    2. Optional: Change to your desired language by expanding "English" 

    3. Press Download and install.

    4. After the installation is done, a server restart is required.

  • Run windows update on the machine to ensure everything is up to date.

1.2 Database server

  • A Windows 2012 R2 Server (4.7.1 additionally supports Windows 2016 Server)
  • Minimum 4 GB RAM
  • Minimum 16 GB hard disk space
  • Access to the SQL server with administrative rights (usually sa user)
  • A Microsoft SQL Server 2014, or a Microsoft SQL Server 2016 (Must not be an Express Edition)
  • The SQL server must have the following:
    • Default + full-text service 

      Note

      Can be checked in SQL Server Configuration Manager under SQL Server Integration Services. If you are able to see SQL Full-text Filter Daemon Launcher (MSSQLSERVER), you fulfill this requirement.


    • Security model integrated (Windows) and SQL Server 

      Note

      Can be checked in Microsoft SQL Server Management Studio by right clicking the server's name, selecting Properties → Security and choosing the radio button SQL Server and Windows Authentication mode.


    • TCP/IP enabled 

      Note

      Can be checked in SQL Server 2014 / 2016 Configuration Manager under SQL Native Client 11.0 Configuration → Client Protocols. If it says TCP/IP is enabled, you fulfill the requirement


      Ensure that Server authentication is set to "SQL and Windows authentication on the SQL server"

1.3 Storage

  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Shared UNC / CIFS storage area (Without this, the batch server will not be able to access the backend files)
  • Minimum 16 GB hard disk space
  • Minimum 7 GB RAM memory
  • Typically you place this on the web server, if you do not have a dedicated storage area already. It's imperative that you share this folder as defined in step 1.6.
  • Best practice is to place the folder directly on the drive (e.g. C:, D: and so on) and name it "Storage"

1.4 Batch server

  • A Windows 2012 R2 Server or a Windows 2016 Server
  • Access to the server with administrative rights
  • Minimum 16 GB hard disk space
  • ASP.NET 4.6.2 framework

1.5 Client

We will make an effort to ensure compatibility with modern browser behavior, but can only guarantee full support for the following browsers and versions:

  • Windows
    • Microsoft Internet Explorer (11.1198.14393.0)
    • Mozilla Firefox (53.0.2)
    • Google Chrome (58.0.3029.110 (64-bit))
  • Mac OS
    • Google Chrome (58.0.3029.110 (64-bit))

1.6 Domain users

  • For the Digizuite™ DAM Center to function correctly, you need to create two users: "assetstream" and "digibatch". Both users' passwords must never expire.
  • It is recommended to create them as domain users, however this is not a necessity. If you do not create a them as domain users, you have to create the users with the same passwords across all servers.
  • Their usernames must not include characters that break XML syntax (i.e. ",',<,>,&).
  • In step 1.3 you've created a folder that you'll use for storage. This folder you give the digibatch user complete read/write access to, and the assetstream user you only give complete read access to (you will need to extend the assetstream user rights later in the process - ref. the next point).
  • After the installation, you have to go back to this folder, and give the assetstream user write access to the following folders:
    • ...\DMM\Upload
    • ...\DMM\FtpUpload
  • After this you must add the following groups to the digibatch user:
    • Administrators (Without it the installer may very likely fail)
    • Performance Monitor Users (Without it the installer will not fail, but certain asset conversion jobs will)
    • (Optional) Remote Desktop Users (so you can login with the digibatch user)

      To add the users to groups, do the following steps

      1. Open the program Computer Management

      2. Expand Local Users and Groups and select Groups.

      3. Right click the groups and press Properties

      4. Press Add, and type in the username digibatch

      5. Press Check Names and then OK, and OK again

      6. Repeat for the other group as well.

1.7 DNS lookup

To perform the Digizuite™ DAM Center installation you need to have defined and created the necessary DNS records:

  • Example: dc.mycompany.com

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