This will verify.
The following table shows the different error messages.
| # | Error message | Description | Resolution |
|---|---|---|---|
| 1 | The DAM for Sitecore incremental synchronization is not configured. Please enabled it if needed. | The configuration for incremental synchronization is not enabled. | DFS 9.3.0 - Background Process, Keeping Silos Updated |
| 2 | No valid AssetSilo to test against. | No asset silo exists, at least one must exist. | |
| 3 | The AssetSilo item is missing a field LastRunDateTime. The incremental synchronization wont work without this field. | A field is missing, the incremental synchronization won't work without this field. | Contact Digizuite or inspect the original installation package and find the template with the field. Maybe someone accidentally deleted the field. |
| 4 | The AssetSilo field LastRunDateTime is empty, this mean that the incremental synchronization has not run. The incremental synchronization is running every 1 minute by default. Please wait that among of time and test again. | When the field is empty then the manual and incremental synchronization have never run. | |
| 5 | The AssetSilo field LastRunDateTime has a timestamp that indicates that the incremental synchronization is not running. Please try the following. Recycle the server or wait the among of time between every sync and test again. | This indicates that the incremental synchronization has stopped or there is a background synchronization that has been running for a long time. | Recycle the server or if you know that the incremental synchronization is running, try to increase the configuration parameter: DFS.Administration.ValidateIncrementalSync.offsetInMinutes located in app_config\include\damforsitecore\dfs.settings.config. |