Version (Adobe plugin) | Things to be aware of |
|---|---|
1.0.25 | You will experience that the asset overview will only have a limited number of assets when it should show you all the assets - if you do the following steps: Search for some assets → sort your search query results → Press back. You will now see the assets from the asset overview search (as you should) however, you are only shown the same amount of assets as you had in your search query. (Here's the issue in Basecamp)
|
1.0.22 | You need to manually define the tree metafield where the folders should be loaded from. Pr. default you should select "Media Manager menu" (May have the ID "50188"). Just use the same as the MM uses. Ps. We have validated that you can make another tree metadata field and assign the CCC to use this instead |
1.0.14 | Known issues (and unfulfilled feature requests)Make searching in other languages in CCC work (New languages with pre DC 4.10) MM needs to be installed in order for CCC's assets to get thumbnails Due to a DC bug, replaced assets doesn't always prompt the "update links" dialog Photoshop can import AI files, but an error will occur The CCC proxy site must not be http Install (You need to know this before installing)Update (You need to know this before updating) |
1.0.12 | Known issues (and unfulfilled feature requests)Install (You need to know this before installing)Due to a bunch of issues with the 1.0.12 implementation, it's not recommended to install this version - especially not on customer's systems, as they will encounter annoying issues. Here's a list of things that have been fixed as of 1.0.13 that still are in 1.0.12: https://basecamp.com/2748089/projects/14380370/todos/345787539 Replacing assets will make the ID stamps on the file be included in the asset (Validated - the issue could not always be reproduced) https://basecamp.com/2748089/projects/14380370/todos/345598069 Logout button is shown when not logged in (Validated) https://basecamp.com/2748089/projects/14380370/todos/345597656 Login button is shown when logged in (Validated) https://basecamp.com/2748089/projects/14380370/todos/345591246 Sometimes you can see search results while the UI is showing "Home" (Validated) https://basecamp.com/2748089/projects/14380370/todos/345424343 "Upload from Disk" gets wrongly enabled (Validated) https://basecamp.com/2748089/projects/14380370/todos/345420480 "Upload from Disk" gets wrongly disabled (Validated) https://basecamp.com/2748089/projects/14380370/todos/345419383 You can sometimes upload while you're already uploading (Not fixed - you can always upload two assets from disk) https://basecamp.com/2748089/projects/14380370/todos/345259422 When you press the "Go to upload" button, the system starts behaving oddly (Validated) https://basecamp.com/2748089/projects/14380370/todos/345774708 The ability to see that an asset is being downloaded from Digizuite, is missing (Validated) Update (You need to know this before updating) |
Version (Satellite) | Things to be aware of |
|---|---|
29 | Install (You need to know this before installing)The config manager does not have sane defaults Update (You need to know this before updating)Thumbnails can go missing when you update from 26 to 29. Most likely this is an issue with 29: CCC-148 - Getting issue details... STATUS There are missing metadata fields in the CCC's config |
26 and every version before it | Install (You need to know this before installing)The config manager does not have sane defaults If you have installed scripts from a pre 29 version, please run the 29 scripts or newer. If this isn't done, DAM Centers that started out as either version 4.9.0, 4.9.1, and possibly 4.8.0 will not work upon logging into the DACCC (cannot access content through the DACCC module). Update (You need to know this before updating) |
Troubleshooting
Cannot drag in images to InDesign, but their thumbnails are visible
The way to fix this, is to go into the CCC's config manager, and validate that the URL specified in there is https (The CCC proxy site must not be http) and that it has a "/" appended to the end of it (The config manager does not have sane defaults)
Now it should work for you (You may have to log out and in again for it to work) (This was used to fix JLG on )
You cannot see any thumbnails + you cannot upload
You should install MM on the site
MM needs to be installed in order for CCC's assets to get thumbnails CCC-150 - Getting issue details... STATUS (You cannot see any thumbnails)
CCC-190 - Getting issue details... STATUS (you cannot upload)
Other
Only avaialble for DC >= 4.6
(stub) : Issue: handling non-USASCII characters in filenames when downloading files via the DACCC
(document action: who will continue with this document ??)
When making the DACCC available for customers, and they want to be able to use assets with filenames having non-USACII characters (like æ,ø,å), they need to have a fix applied on their DAM.
DAM-2421 - Getting issue details... STATUS
https://basecamp.com/2748089/projects/14380370/todos/326701195 is original issue