- Manual synchronization is too fast and synchronizes nothing.
- Check the password you entered in section 5.1, it is case sensitive.
- Background synchronization never update new items.
- The Sitecore instance needs to know which time zone Digizuite™ DAM uses. If nothing is configured in Digizuite™ DAM , the default value is GMT Standard Time. Use this table to find the correct timezone https://msdn.microsoft.com/en-us/library/ms912391(v=winembedded.11).aspx
- Missing Digizuite™ DAM for Sitecore license dialog when trying to synchronize a silo.
- Try to log out and launch Content Editor from Launchpad – not the Desktop.
- Contact the DAM partner, maybe the Digizuite™ DAM doesn't have the DAM For Sitecore license installed.
- No images showing in the DAM Explorer
- Clear browser cache.
- Check BaseAddress has slash at the end.
- When installing the package, the Installation Wizard never finishes
- MongoDB service has to run.
- MongoDB service has to run.
- The query string is too long.
If the above error happens, set a large number for the maxQuerystring attribute in the web.config file. Below is an example.
<system.webServer>
<security>
<requestFiltering>
<requestLimits maxQueryString="32768"/>
</requestFiltering>
</security>
</system.webServer>