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Table of Contents

General

Important It’s important to read this the notice below here.

Note

From 5.6.0 and if you have Media Manager 5.6.0, you will have to manually install the zxp file and NOT use the Adobe Exchange. The reason is breaking changes in 5.6.0 which will break prior versions.

Asset is

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outdated

We have a known issue for some 5.4 installations where the asset is shown as 'Asset is Outdated' in the link manager, even though it this is not the case and the asset has just been added.

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Please contact Service Delivery or R&D in such an instance. But essentially, if you have a lot of manual changes for the search, then this is most likely why the reason and then we need to add it to the most recent. Therefore please contact SD or R&D (running and populating search indexes is required).

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Proxy sites

When using a CCC proxy site then the following issues exist:

  1. Third-party licenses cannot be seen.

  2. Sharing collections will link to the proxy site, hence it will not work.

After Effects

Link Manager

  • When files are imported from the CCC, then they are imported as FootageItem.

  • Files inside a Composition or a Folder will not be displayed inside the Link Managerlink manager.

Premiere Pro

Upload

  • In Premiere Pro the sidebar menu has to be closed after saving, for it to enable using the link manager and upload. 

Link Manager

  • Files inside a Composition or a Folder will not be displayed inside the Link Manager

Illustrator

  • the link manager.

  • In Premiere Pro the sidebar menu has to be closed after saving, for it to enable using the link manager and upload. 

Illustrator

Insert asset

From 5.7 going forward, when users are not already editing Illustrator documents and insert an asset image, a new document will be created and the asset will be inserted into the document.

Link Manager

  • Local assets cannot be <Linked file> or <Image> since it will breaks the Link Manager

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  • link manager.

Photoshop

Insert asset

From 5.7 going forward, when users are not already editing Photoshop documents and insert an asset image, a new document will be created and the asset will be inserted into the document.

Link Manager

  • The files within the Link Manager link manager are smart objects and cannot be modified if they need to be visible in the Link Managerlink manager. However, assets within the active document can be manually converted into smart objects in order to be displayed in the Link Managerlink manager.