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ID

Issue

Summary

Workaround

DAM-4152

Digizuite core does not work in load balanced environments

This is caused by a fix for events going missing against sitecore, which we would rather keep working.

The DC can still technically be set up in a load balanced configuration, however the “event2job” and “cronsevice” sub applications under automationworkflows should only be enabled on one server.

DAM-4223

Audit trail migration fails

The audit trail migration fails, which causes the audit trail service to not work.

This is caused by faulty data.

Please contact R&D if you run into this. We cannot reproduce it and need a database where this happens to make a proper fix.

DAM-4254

When creating or updating metafields of types MIR or SIR the item reference specific properties needs to be set manually in all languages.

When creating or updating metafields of types MIR or SIR the item reference specific properties needs to be set manually in all languages.

Note: 5.3.1 fixes the issue when creating the metafield. The Jira mentioned here is regarding the update scenarion which will still requite values to be set in all languages.

This is a silent bug as no error messages will appear anywhere because of this. The end result is that values appear to be missing in languages where the item-reference definition is not actually set. Metadata values are never actually missing due to this problem, however.

The workaround is to set the values manually in each language.

DAM-4725

LoginService doesn’t start properly after a service restart, causing cascading failures in every other service.

See “issue”

Recycle the login service, then recycle DC, then recycle the other services. And you should be good to go. RNDS-632

Media Manager will not load on ExxonF&L

After a copy from Production to Test, when loading MM a search fails causing MM to be stuck in a loop and consequently not load. (continuous spinning balls)

The problem is the following formats are missing from the DAM:

Image Added

The workaround is to recreate the formats and then run the script attached below against the DAM database.

View file
nameUpdate Video Formats Guids.sql

Fixed with 5.4.1

DAM-4876

Cannot crop HEIC format

5.4.1 introduces support for HEIC format, however, because of how ImageMagick works, it cannot be cropped.

None