This will verify.
The following table shows the different error messages.
| # | Error message | Description | Resolution | |||||
|---|---|---|---|---|---|---|---|---|
| 1 | The DAM for Sitecore incremental synchronization is not configured. Please enabled it if needed. | The configuration for incremental synchronization is not enabled. | No AssetSilo item found | No asset silo item has been created. At least one should exist in order to synchronize between Sitecore and Digizuite. | DFS 9.3.0 - Background Process, Keeping Silos Updated3 Setting up Sitecore, section 3.2.1 | |||
| 2 | No valid AssetSilo to test against. | No asset silo exists, at least one must exist. | ||||||
| 3 | The AssetSilo item is missing a field LastRunDateTime. The incremental synchronization wont work without this field. | A field is missing, the incremental synchronization won't work without this field. | Contact Digizuite or inspect the original installation package and find the template with the field. Maybe someone accidentally deleted the field. | |||||
| 4 | The AssetSilo field LastRunDateTime is empty, this mean that the incremental synchronization has not run. The incremental synchronization is running every 1 minute by default. Please wait that among of time and test again. | When the field is empty then the manual and incremental synchronization have never run. | 5 | The AssetSilo field LastRunDateTime has a timestamp that indicates that the incremental synchronization is not running. Please try the following. Recycle the server or wait the among of time between every sync and test again. | This indicates that the incremental synchronization has stopped or there is a background synchronization that has been running for a long time. | Recycle the server or if you know that the incremental synchronization is running, try to increase the configuration parameter: DFS.Administration.ValidateIncrementalSync.offsetInMinutes located in app_config\include\damforsitecore\dfs.settings.config.endpoint has been setup for this Sitecore instance. The asset silo wont be updated automatically. See documentation how to setup a new Digizuite integration endpoint. | DFS 9.3.0 - Digizuite Integration | |
| 3 | The endpoint registered for this Sitecore instance is not running. The asset silo wont update automatically. See documentation how to start the Digizuite integration endpoint. | DFS 9.3.0 - Digizuite Integration |