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Things to be aware of

Newer OC
  • The "Original" files os EPS and SVG files cannot be inserted to documents - as the files aren't natively supported in Office products. They're scheduled to not have "Original" as options in an upcoming update. Transcoded EPS and SVG files can be inserted. 
    Jira Legacy
    serverJIRA
    serverId6a92bc81-7530-3721-8493-c45e562ab36e
    keyOC-142
  • PSD and AI files aren't supported yet - meaning that one cannot insert e.g. PSD files' transcodes. 
    Jira Legacy
    serverJIRA
    serverId6a92bc81-7530-3721-8493-c45e562ab36e
    keyOC-143
New OC

After an update, the OC might be loading forever. If opening the office program as admin works, then you can do the following to fix it:

  1. Have your Office program open - not as Admin
  2. Have the OC opened
  3. Press WinBtn+R
  4. Type "C:\Windows\SysWOW64\F12\IEChooser.exe"
  5. Press the OfficeConnector
  6. In the console - input "location.reload(true)" and press enter

OC 1.4.0


Significant known issues


Install (You need to know this before installing)

First issue

If you have a non-Danish customer, you'll like experience that they have some labels in Danish, even though their UI are in English. To fix this, you need to run the following script (Make DK labels EN.sql) in order for their UI to be completely English. (Update: This seems to not be 100 % solution - if anyone has a solution to this, please write it here)

(See this if you want more information on the issue https://basecamp.com/2748089/projects/10734636/todos/246589412 You need Basecamp access to see the page)

Second issue

You need to edit the rights on the channel folder, as the default rights will grant write rights to the wrong groups. You should make it so, that internal access has read rights - not write rights - and - sa should have full read/write. No one else should have access/rights.

Third issue

You need to add qualities for the office connector in order to make it work!