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| # | Error message | Description | Resolution | ||
|---|---|---|---|---|---|
| 1 | The AssetSilo root item user ({anonymousUserName}) does not exists, please check the setting DFS.DefaultRootId. | The default rootId must point at the path /sitecore/media library/Digizuite. Other wise the module wont work and you wont be able to synchronize between Sitecore and Digizuite. | Please verify the config DFS.DefaultRootId in App_Config\Include\damforsitecore\DFS.Connect.config. It should contain a valid sitecore item id (guid). | ||
| 2 | No AssetSilo exists, please create one and do a full synchronization. | No asset silo item has been created. At least one should exist in order to synchronize between Sitecore and Digizuite. | DFS 9.2.0 - 3 Setting up Sitecore, section 3.2.1 | ||
| 3 | Multiple AssetSilo item exists. There should only be one AssetSilo item, please delete the one not in use. | The DAM for Sitecore module only support one asset silo. | Delete all asset silos not in use. only one should exist. | ||
| 4 | The field Config on the AssetSilo item is empty. This usually means that the AssetSilo has not been synchronized. Please synchronize the AssetSilo. | If the config field on the asset silo item is empty. It usually means that the silo never has been synchronized. Please do a full manual synchronization. | DFS 9.2.0 - 5 Synchronize Silo. | ||
| 2 | The user ({anonymousUserName}) is not member of one of the DAM for Sitecore roles. Please add one, otherwise the user won't be able to see any DAM for Sitecore images on the webpage. |