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Version (Adobe plugin)

Things to be aware of

2.0.0

You need to install "CCC Backend 2.0.0 (48)" in addition to the new plugin. (See the entry for the backend files in the table below - as there are also things here that you need to take into account)

You need to manually set the "Portal Menu" in config manager for folders to work.


Known issues:

The

Sane defaults

Jira Legacy
serverJIRA
serverId6a92bc81-7530-3721-8493-c45e562ab36e
keyDAM-2494
 General improvements to all products

https://basecamp.com/2748089/projects/14380370/todos/347808287 For Config Manager URL to be handled without having to add "/"



https://basecamp.com/2748089/projects/14380370/todos/362110365 The the asset displayed as being the "first" or "highest" in any given search, is actually always the last one. I you upload 5 assets, their ordering would be 1 - 5 - 4 - 3 - 2. Loading more will result in it saying 1 - 10 - 9 - 8 - 7...

Changing backend DAM Centers is still unsupported, and requires that you restart your Adobe program.

Uploading non-CCC-supported files, will result in it saying "Uploading" forever. (e.g. PDF, video)

Replace in DC will still remove the publishing by default.

Long

https://basecamp.com/2748089/projects/14380370/todos/364466031 Long sort times. For every "load more" (+25 assets) you do, you'll get an additional ~15 seconds of sort time. (0-25 assets = 4 sec | 25-50 = 15 sec | 50-75 = 30 sec) e.g. 51 assets will take ~30 seconds to load

First

https://basecamp.com/2748089/projects/14380370/todos/328110487 First time you search for something, and don't get a result, you'll get an "Error". Afterwards, the message is correct.

https://basecamp.com/2748089/projects/14380370/todos/366215780 Searching for something → Going into a subfolder in a folder → Pressing back = Results in the search being shown, instead of the parent folder.

https://basecamp.com/2748089/projects/14380370/todos/366215780 Uploading non-CCC-supported files, will result in it saying "Uploading" forever. (e.g. PDF, video)

Jira Legacy
serverJIRA
serverId6a92bc81-7530-3721-8493-c45e562ab36e
keyDAM-2939
 Uploading INDD files to the DC, will result in the DC marking the INDD conversion job to be failed the first job iteration. For the CCC user's perspective, it just looks like the the job takes a long time (normal job time + 2 minutes)

Jira Legacy
serverJIRA
serverId6a92bc81-7530-3721-8493-c45e562ab36e
keyDAM-2923
 Uploading INDD files, will about 50 % of the time result in the thumbnail saying "Missing thumbnail". This is a DAM Center issue, that will be fixed for 4.11.0.

Jira Legacy
serverJIRA
serverId6a92bc81-7530-3721-8493-c45e562ab36e
keyDAM-2939
 DAM issue that carries over to CCC: Replacing assets via the DC, could, for the inexperienced user, result in the asset being unpublished and have all its data removed. Pr. default from DC 4.11.0, the default has been changed, meaning that inexperienced users will not remove all metadata by default (This is a crude explanation)

Jira Legacy
serverJIRA
serverId6a92bc81-7530-3721-8493-c45e562ab36e
keyCCC-182
 Thumbnails for AI and transparent files will have black (and sometimes green) backgrounds where transparency usually should be

(There will not be an issue for this) Changing backend DAM Centers is still unsupported, and requires that you restart your Adobe program.

1.0.14

Due to a DC bug, replaced assets doesn't always prompt the "update links" dialog

Photoshop can import AI files, but an error will occur

The CCC proxy site must not be http


Install (You need to know this before installing)


Update (You need to know this before updating)


1.0.12

Known issues (and unfulfilled feature requests)

Dragging in INDD issues

Low-res to high-res issues

Install (You need to know this before installing)

Due to a bunch of issues with the 1.0.12 implementation, it's not recommended to install this version - especially not on customer's systems, as they will encounter annoying issues.

Here's a list of things that have been fixed as of 1.0.13 that still are in 1.0.12:

https://basecamp.com/2748089/projects/14380370/todos/345787539 Replacing assets will make the ID stamps on the file be included in the asset (Validated - the issue could not always be reproduced)

https://basecamp.com/2748089/projects/14380370/todos/345598069 Logout button is shown when not logged in (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345597656 Login button is shown when logged in (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345591246 Sometimes you can see search results while the UI is showing "Home" (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345424343 "Upload from Disk" gets wrongly enabled (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345420480 "Upload from Disk" gets wrongly disabled (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345419383 You can sometimes upload while you're already uploading (Not fixed - you can always upload two assets from disk)

https://basecamp.com/2748089/projects/14380370/todos/345259422 When you press the "Go to upload" button, the system starts behaving oddly (Validated)

https://basecamp.com/2748089/projects/14380370/todos/345774708 The ability to see that an asset is being downloaded from Digizuite, is missing (Validated)


Update (You need to know this before updating)


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