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In order for the user approval workflow to work, self-sign-up must be enabled. This will enable new users to sign up for the system. This can be done selecting AdministrationPortals → <portalname> → Configuration → Security

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The screenshot above also has another relevant field called “Template user for self-sign-up users”Another relevant field is the Self Signup Template. The administrator can create a user template and then select it herein Administration → System → Services → User Management. All the users approved through the workflow will receive a set of roles that come with that template user by default. It is possible later on to manually add and remove roles from the new user.

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If no further action is taken, the sign-up process will be generic and automatic. This is why another step is required: enabling the user approval workflow in the Media Manager. This can be done selecting AdministrationPortals → <portalname> → Configuration → Security, and then selecting the correct workflow from the dropdown list.

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