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  1. Unsupported media format type: The new transcode system supports a limited set of format types. All old media formats that do not have a corresponding format type in the new transcode system can not be automatically migrated to a new format. If a media format is used and has not been migrated, consider if one of the supported format types in the new transcode system can be used instead. Otherwise, reach out to R&D to share your use case.

    1. All non-migrated media formats can be identified by running the following SQL query against the database after upgrading:

      View file
      nameidentify_non_migrated_formats.sql
      .

  2. Special ImageMagick commands: If an old media format is defined with an ImageMagick command that refers to a local file on the server, renditions of the corresponding migrated format can not be generated with the new transcode system. This can e.g. be the case if a custom profile or a special watermark is used. An example of such an ImageMagick command is: %infile%[0] -profile "D:\my\local\file\path\custom_profile.icc" %outfile%. If a local file is referenced, the corresponding migrated format must be edited manually.

    1. The media formats for which this potentially is an issue can be identified by running the following SQL query against the database after upgrading:

      View file
      nameidentify_problematic_conversion_commands.sql
      .

Configuration Management

When diffing in configuration management, please be aware of the following:

  • All new formats that have been created as part of the automatic format migration, as described above, will appear as delete actions when diffing in configuration management.

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  • All member groups that had one of these old formats configured as a download quality will have an update action, updating the download qualities to the corresponding new formats.

  • The Original format might have an update in the download_replace_mask field if the customer has a different download replace mask than [%AssetId%] configured.

Please ensure that these update and delete actions are exported into a custom layer before applying the configuration.

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