Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Troubleshooting

You can enable find the logging of SSO in the DAM website folder\DigizuiteCore\loginservice\appsettings.json

By setting the "EnableLocalLogging": true

That will give you more information on the errors you encounter in the log called LoginService.txt under the DAMs log files. logs for SSO here:

...

Select the LoginService in the filter.

A tool to access the tokens being sent back and forward is highly recommended.

e.g. rcFederation Tracer for Chrome or Edge

This can easily help with debugging the reponses passed back and forth.

Specific users has problems logging in

...

/wiki/spaces/PSBOK/pages/2262040577Currently you need membership of atleast 1 group if Full sync or AddOnly is enabled before your allowed to login