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Table of Contents

General

Important to read this notice below here.

Note

From 5.6.0 and if you have Media Manager 5.6.0, you will have to manually install the zxp file and NOT use the Adobe Exchange. The reason is breaking changes in 5.6.0 which will break prior versions.

Asset is Outdated

We have a known issue for some 5.4 installations where the asset is shown as 'Asset is Outdated' in the link manager even though it is not and the asset has just been added.

It is related to two search which do not properly contain hashsha1 which is used for comparison. This is because of the searches having been updated many times with custom fields and therefore the CCC scripts can in some instances not automatically merge them (due to the custom changes).

The issue will show itself like this:

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Please contact Service Delivery or R&D in such an instance. But essentially, if you have a lot of manual changes for the search then this is most likely why and then we need to add it to the most recent. Therefore please contact SD or R&D (running and populating search indexes is required).

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After Effects

Link Manager

  • When files are imported from the CCC then they are imported as FootageItem

  • Files inside a Composition or a Folder will not be displayed inside the Link Manager

Premiere Pro

Link Manager

  • Files inside a Composition or a Folder will not be displayed inside the Link Manager

Illustrator

Link Manager

  • Local assets cannot be <Linked file> or <Image> since it will breaks the Link Manager

Photoshop

Link Manager

  • The files within the Link Manager are smart objects and cannot be modified if they need to be visible in the Link Manager. However, assets within the active document can be manually converted into smart objects in order to be displayed in the Link Manager.